Unable to send in time due to being called away

Hello, I’m looking for some proactive advice. My listing ended today and I sold the item. However between listing and selling, we have suffered a family bereavement and I’ve had to rush to a different part of the country. This means I can’t post the item within the specified timeframe. I informed the buyer prior to them completing and they proceeded anyway. The item remains at home exactly as listed, and as soon as I get home I will post. Please advise. 

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Unable to send in time due to being called away

tobiasd4
Experienced Mentor

May be better to cancel, this will refund buyer.

You can relist when you get back.

Explain this to buyer, but they may still leave bad feedback. 

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