Tracking error

Hi there I've sent two items off via royal mail first class I have the tracking numbers it says I should have used evri but I can't change the tracking number to the ones I used therefore it won't say that my items have been delivered. 

 

Is there a contact number for eBay or any help would really be appreciated. 

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Tracking error

If you cannot manually change that tracking,  try using a PC / laptop and Chrome and not the app or mobile browser,  then contact eBay Customer Services to change the numbers for you.

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open 8 a.m. - 10 p.m. on weekdays


9 a.m. - 6 p.m. on weekends.


Automated agents will be available on chat outside of the above hours.


I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

 

@hoo_4037 

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