21-11-2024 12:43 PM
I am new here. I set my shop to time away while I was in hospital. I cannot find how to open it again. My account shows as no active listing.
Thank you
Solved! Go to Solution.
21-11-2024 1:05 PM
Is it possible that you have two accounts with similar names?
You have no feedback as a seller at all on this account. So, do you have a second account which is the one you put on time away?
21-11-2024 1:05 PM
Is it possible that you have two accounts with similar names?
You have no feedback as a seller at all on this account. So, do you have a second account which is the one you put on time away?
21-11-2024 1:06 PM
Scroll down to "End time away early" on here:
https://www.ebay.co.uk/help/selling/selling-tools/time-away?id=5137
22-11-2024 12:12 PM
22-11-2024 12:29 PM - edited 22-11-2024 12:33 PM
Unless you take precautions, unsold items and ended listings disappear after 90 days.
I doubt that your time away was this long, so should be in completed items. Items in Drafts unless left there deliberately are usually, ones where you stop half way through a listing but they also disappear after 75 days.
I also suggest that you go to your UNSOLD ITEMS, at the top select FILTERS, to see that it is showing last 90 days and not a shorter period.