The post shows it was received?

hello everyone,Last week I sold an item for the first time using eBay and the buyer told me to use next day special postage.He said he was going on holiday and was anxious to receive the plate and would pay extra for postage afterwards. I did so and provided a receipt showing it was signed for on the 13th. But my account shows that it is still undelivered. how can i get in touch with  customer service staff?

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Re: The post shows it was received

Where did you buy a postage label from - eBay or the Post Office?

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Re: The post shows it was received

hello. than you for you reply.from post office.I went straight to the post office because it was a special delivery for the next day.that's why i don'tuse ebay regular labels
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