Suspended Banner Showing in My Shop but Account Working Fine

banne.pngHello, I need help with an issue. My eBay account was reinstated and is running smoothly. I can list products and everything works fine. However, when I open my shop settings, it still shows a “suspended” banner on my shop page. I am registered from Pakistan and I cannot connect to live support or an agent. The system only gives automated replies and doesn’t connect me to a real person. Can someone guide me on how to fix this error or how I can reach the right support team? Thank you.

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Suspended Banner Showing in My Shop but Account Working Fine

If your account is working OK (and your listing looks fine so it must be) it may just be taking a while for everything to update and the suspended banner to disappear.

 

We only have a callback facility which I don't think will work for you but you could give it a try.   Here's the link:

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

 

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