Here you go:
This is the easiest and quickest way to contact eBay Customer Services from the link below, for a Call Back option. I do recommend contacting CS very first thing in the morning when the lines first open, as there's more chance of Dublin answering
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open between 8 a.m. to 10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
Or, better still come back to us here, there are many very experienced members happy to help with the issue you've encountered.
@priroymotorssykehouse