Suspicious email
- Don't click any links in the email or open any attachments.
- Forward the message to us as an attachment at spoof@ebay.co.uk.
We'll let you know that we received the email.
Recognising legitimate contacts from eBay
If we need to contact you about your account, you can expect the following:
- We'll never ask you to provide confidential information like your password or credit card details
- We'll only include links for convenience. No link will require you to submit confidential information on the next page
- We won't include attachments. If you receive an unsolicited email with an attachment, don't open it
- We'll never use threatening language
- We'll always send a copy of any important messages to your eBay Messages
"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)