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I have an item for sale with a price to accept offers.

If someone sends me an offer at that price eBay automatically declines it.

Does not make sense, there must be a glitch eBay, but you don't allow any communication for some reason.

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Sort the website eBay!

That will be the buyer fee

If a buyer offers £400 that will be their maximum amount they want to pay but when you receive the offer it will be for £383.92 as eBay will reduce it by the buyer fee and if you have a minimum offer acceptance in place and the offer is below that after the fee is taken auto rejection kicks in

For you to receive £400 the buyer needs to offer £414.72

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Sort the website eBay!

But the buyer does not see that, eBay does not tell them at all.

There should be more clarity for both parties.

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