Sold item will be too big for Royal Mail but can't change to DHL

Hi all,

 

I've sold an item and the package is 51cm x 40cm x 65cm. I don't have any scales but it's also heavy.

Ebay simple delivery has picked Royal Mail when DHL is going to be required. 

 

There's absolutely no way I can see of changing this. They'll turn up tomorrow and tell me it's too big for sure. 

 

Ebay's help system is completely useless. What can do? cancel and re-list as buy it now with different dimensions? (I don't remember seeing any way to specify them).

 

This new system is just not fit for purpose.

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Sold item will be too big for Royal Mail but can't change to DHL

Sorry, that should be: 51cm x 40cm x 56cm. An edit function would be nice.

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