Sold item buyer paid,money on hold awaiting code when collected.havent got code

[chabec15]

Sold item buyer has aparently paid ebay got my money.i should have scanned a code when collected but it was collected by parcelforce and not buyer so im now out of pocket totaly because no item and no way of getting cash.

Ebay no help and hard to contact.

[papso22]

You will get paid by ebay eventually.  The buyer can still give you the code though.