23-07-2025 1:34 PM
23-07-2025 1:38 PM
Have you looked at Payments (all transactions) top right on the seller hub.
ALL TRANSACTIONS are shown there, money received and fees charged.
23-07-2025 1:41 PM
See the breakdown of your transactions here, it will show any listing upgrade fees if used, and any postage taken from sold items, if you used ' Free Postage' under Simple Delivery, this is seller pays for the postage.
https://www.ebay.co.uk/sh/fin/transactions
24-07-2025 6:57 AM
24-07-2025 7:00 AM
24-07-2025 7:18 AM
That's good news, but it may have been a goodwill refund.
Remember in future, if you do not use a Simple Delivery label: