Seller wont reply to emails

[prochet32-uk]

Received  goods, which don't match description. Contacted seller, but they won't respond?

[plpmr]

open a not as described case -

https://resolutioncentre.ebay.co.uk/

[**peaseblossom**]

If you've already started a return:

https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
the option to escalate it to eBay will appear after 3 complete working days.