Seller - (shilling)

[pebirki_4]

I recently bid on several items, and didn't win any of them. It was strange because there was only 1 other person bidding and they had bid days earlier, so I expected to get at least momentary win.

Having failed to win anything, I pretty much gave up, which is when item wins started to be cancelled and I became the winner of the items I'd been bidding on.

I have managed to rack up 6 items from another person cancelling their win. This is way too dodgy for me, so I have also cancelled my pass-the-parcel win. I placed a cancellation with the seller, and they have refused.

I have complained to ebay about their activities, and await an outcome. However in the meantime I am unable to remove these items from my basket.

I won't pay.

Thoughts ?

[john1297576]

Sellers who cancel sales without agreement of buyer get defects, which can seriously affect sellers ability to sell.

Buyers cannot cancel purchases, and failure to pay just gets buyer an unpaid strike.

I doubt you will get any response from ebay as there are systems in place to deal with bad sellers, including leaving negative feedback.

[pebirki_4]

Honestly,  for this sort of behaviour, I'd happily take negative feedback. If this is what you are referring to.

I entered bidding with a view to getting two different items. I've ended up with 6 in my basket, and a refusal to cancel a sale, that I've only won by another cancelling a sale. It isn't winning 6 items, its failing to win 6 times. One after the other, then moving on to try to bid on something else.

I was hoping that I could get the dealt with via ebay. Thus far I'm not happy with how this is moving.

I'm not going to pay to leave negative feedback, and lose money on returning items.

I'm currently looking for some sort of contact for eBay. The AI doesn't have much scope it seems.

Thankyou for taking the time to reply. I apologise for still venting.

[*guinevere*]

You can report a seller here: Report an issue with a seller | eBay

Your experience could be the result of shill bidding, but it is very difficult to detect. However, reporting them to ebay is all you can do.

If you don't pay you will probably get 6 non payment strikes against your account, one for each item. This will seriously impact your ability  to bid/buy on ebay for 12 months, as most sellers block members with more than one strike.

By the way, sellers cannot leave negative feedback for a buyer and if this seller leaves a negative comment on a green dot you can get it removed and the seller will probably be sanctioned.

Alternatively if this seller accepts returns you could pay for all items and then return them for a refund. You would have to pay the postage though.

If you end up with 6 strikes you can try appealing to ebay to have them removed at the same time that you report the seller. It's worth a try anyway.

[pebirki_4]

I didn't know about the payment strikes. I have had people not pay on winning an item, about 10 times at a guess. If they changed their mind, or felt they overbid thats fine by me.

6 strikes seems over the top, but I'm so put off by this sellers activity, and having checked their feedback now I'm more convinced.

I do rely on ebay quite considerably, but that doesn't mean I'll be forced into complying with poor seller behaviour.

I also find it somewhat disconcerting that they need protecting by having their seller name removed from the OP.

This is very much a feedback reliant environment. We all know that. Its the main enforcing option for this environment, so I think the seller name should be allowed to stand in the open. If there is a concern, where would the problem be in reaching out under the auspice of that concern to resolve the matter ?!  ( I believe the punctuation is rhetorical).

I have requested a cancellation in the sale, their behaviour has put me off from trying to reduce 6 items to the 2 that I originally wished for.

I have also made a complaint outlining their behaviour, and the conditions under which the situation has arisen.

My basket has locked up due to my complaint, and request to cancel. I'm adamant i won't have any more to do with them, and have made a suggestion to ebay that I should be allowed to block this seller from my account.

I suspect, given what you have said, and my current inability to contact an ebay representative, that I'll have to appeal the decision, if given the chance.

Thankyou for the foresight on what will probably happen though, I much appreciate your reply.

Cats for ever....

[pebirki_4]

Have checked with AI:

- it suggested not paying and ebay will discretely monitor activities, and this will prevent further problems with returns. Also it will be treated as a loss of buyer confidence complaint, rather than a return complaint.

- that 6 items equates to one sale, and potentially one strike as poor buyer.

- it will take 4 days before the seller can be able to cancel, and another 4 days before the auto cancel kicks in.

- if I receive a strike, I will as suggested be able to have a review/appeal.

Just waiting to see what happens.

Thankyou for your help though.

Kind Regards

[papso22]

AI has done some cobbling together.

Auto cancel can be set for any period between 4 days and 30.

Non payment for 6 auctions will give you 6 strikes.

It's best to wait for auctions to end before bidding on other items.  Winning bidders may genuinely pull out and leave you the winner.

[red_magpie]

Shill bidding, which is what you were originally complaining about, is no longer reportable to eBay.

eBay claims that it now has systems to detect and monitor this, see: https://www.ebay.co.uk/help/policies/selling-policies/selling-practices-policy/shill-bidding-policy?...

[*vyolla*]

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@pebirki_4 wrote:

I recently bid on several items, and didn't win any of them. It was strange because there was only 1 other person bidding and they had bid days earlier, so I expected to get at least momentary win.

Having failed to win anything, I pretty much gave up, which is when item wins started to be cancelled and I became the winner of the items I'd been bidding on.

I have managed to rack up 6 items from another person cancelling their win.

---

I've lost the plot a bit here - if you bid on some items and didn't win, how have you become the winning bidder?

If a buyer asks to cancel their auction win then it doesn't make the underbidder the automatic winner.

Or do you mean that the winning bidder retracted their bids when the auction was still up and running and made you the winning bidder?

[pebirki_4]

I tried to win 2 types of item, and lost 6 auctions. Never saw a winning bid, personally. Every auction ended with me not being the winner.

I have an in box with 6 cancelled sales, leaving me as the next in line to win the items. However, I cannot cancel my inheritance. I cancelled almost immediately, once the cancellations had stopped racking up. Which was denied immediately also.

[pebirki_4]

I have checked the 6 strikes aspect.

It seems as though, while 6 strikes is technically a possibility - by opening an unpaid item case against each item. There appears to be snother possibility:

"...In practice:
-Many sellers open one case covering multiple items
-Some sellers don’t bother opening cases at all
-Some cases auto-close without strikes being enforced

eBay sometimes removes or suppresses strikes when fraud is suspected or already reported
And critically in your case:
-You reported the seller first
-You requested cancellation immediately
-You cited suspected shill bidding
-You did not string this out or ignore messages.

Those facts matter internally, even if you never see the outcome...."

[*guinevere*]

Same as @*vyolla*  I've lost the plot too.

This whole thread has just become too  too complicated and involved. I have a headache starting, sorry.

[*vyolla*]

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@pebirki_4 wrote:

I tried to win 2 types of item, and lost 6 auctions. Never saw a winning bid, personally. Every auction ended with me not being the winner.

I have an in box with 6 cancelled sales, leaving me as the next in line to win the items. However, I cannot cancel my inheritance. I cancelled almost immediately, once the cancellations had stopped racking up. Which was denied immediately also.

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Okay, so you didn't win the auctions?

If you weren't the winning bidder it's not possible for the seller to cancel the sales/orders because there's nothing to cancel, so what message are you actually seeing (you can copy and paste the main part of it here, leaving out any personal info, or post a screenshot).