19-07-2021 2:34 PM
Hi plz some 1 help me am tried of taxing I need some to call me plz my item came wrong now seller is not responding my order number
26-07312-26702
Open a not as described dispute at the bottom of the page under Resolution Centre.
No one on here can contact you as we are members like yourself
Escalate it after a full 3 days of opening the dispute.
The seller needs to send a pre paid label for the return.
If they dont then ebay should when you escalate the dispute.
Make sure it goes back tracked and that the tracking is in the dispute.
You have 30 days from the day of delivery to open a dispute in ebay
Read up on the Ebay money back guarantee
https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-poli...
