Seller instantly cancelled item I won on bid

[shatt_yafu]

I won an item on bid, which I’d say was on the low end. The seller instantly cancels the purchase and I can’t even leave feedback because I hadn’t paid.

From what I’ve seen this is a regular occurrence on bids that are lower than sellers expectations. 

I understand why feedback can’t be left prior to payment but it sucks that sellers can do this with no repercussions. 

[tressygirl · Accepted solution]

This is bad selling, but no one can force a seller to sell an item.

You can if you wish contact eBay Customer Services,  explain the reason quoted for the cancellation is untrue , you did not authorise the cancellation,  and you were disappointed not to be  able to receive the item you won in auction , seller gave you no time to pay.  CS will review the case and may place that damaging defect on their account.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@shatt_yafu