Seller feedback

Just noticed someone gave me negative feedback in January. How do I remove it? He won an item and didn't pay for it then left me negative feedback stating he didn't have the funds to pay? Thanks 

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Seller feedback

red_magpie
Experienced Mentor

Sorry, it's too late now to have it removed.

 

At least your reply makes it pretty obvious that it was unfair.

 

In future, to send buyers a feedback revision request see: https://www.ebay.com/help/selling/leaving-feedback-buyers/disputing-feedback-received?id=4102#sectio...

You have to send the request within 30 days of receiving the feedback, and the buyer will have 10 days to revise it.

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Seller feedback

You can try.  I think ebay allow 90 days for them to remove negs.  Scroll down to the very bottom to Request Feedback Removal on here:
https://www.ebay.co.uk/help/policies/feedback-policies/feedback-policy?id=4208

 

You can also contact ebay using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid 

 

 

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