Seller contacted me to calcul my order

Hi,

I recently purchased this item on eBay 09-13035-13963. The seller then contacted me to cancel it. 
im contacting you because i want to get refunded. Thanks 

Message 1 of 3
See Most Recent
2 REPLIES 2

Seller contacted me to calcul my order

A buyer cannot cancel an order only request one.

 

Why does the seller wish to cancel?  Are you agreeing to this?

 

End of the day for whatever reason, you cannot make a seller post out a paid for item,  but it seems here the seller wishes for your permission to cancel, as that way they will not receive a damaging defect for not honouring the sale.

 

Up to you how you wish to proceed,  you can accept,  or deny the request and state you want your item posted, but then you'd be left with waiting one day after the item's last estimated date for delivery to open a case for item not received, and another 3 full days to escalate the case if necessary for a refund.

 

As said,  what is their excuse for wanting to cancel the order ?

 

@sam49l-252 

Message 2 of 3
See Most Recent

Seller contacted me to calcul my order

papso22
Experienced Mentor

If the seller has cancelled then the refund should be automatic but can take a few days.

Message 3 of 3
See Most Recent