22-08-2025 6:41 PM
Account was hacked payment card removed and goods worth £275 reduced to a fiver he as£5
at my end it stated your item as sold for £255 so I duly posted expecting payment of £255
to follow and waited than a payment arrived for £5 .? I contacted the buyer who thought he had won the lottery explained the situation he as not being sympathetic or helpful or understanding at all
They is no way past ebay automated service however they sent the buyer the refund also the transcript to no avail Buyer lives in Ireland and had goods delivered by a agency in England
which I thought was his private address I believe this is done to avoid import tax from uk
he states it 35 percent of goods value plus postage to return
22-08-2025 7:51 PM
If a buyer in the Republic of Ireland buys from the UK, whether it is sent to Ireland or a forwarding agent ebay collects Irish VAT for the Irish Government. Irish VAT is 23%, saying 35% sounds like rubbish to me.
22-08-2025 9:05 PM
I don't understand anything about the post!
22-08-2025 9:24 PM
Buyers can have items shipped to any address, many use freight forwarders and have a few items shipped together. It's not a way to avoid import tax.
I'm not quite what you're saying has happened here though.
Whose account was hacked?
Whose payment card was removed? Was it yours, the one you use to buy things with or one used to pay seller fees?
Are you saying that you sold an item for £275 but only ended up receiving a payment of £5 from the buyer, who then got refunded £275?
What's the listing number?
23-08-2025 7:09 AM
I think, as other members, we have no hope of unpicking the post or giving any advice.
I can't imagine why anybody would hack an account in order to sell a pair of boots to another member at a reduced price.
The OP also says that Ebay sent the buyer a refund.
Just ???
23-08-2025 7:11 AM
I guessed it was the riding boots - but they don't show best offer accepted and the buyer got a refund from Ebay?
I am often confused but this is making my brain hurt.
23-08-2025 2:37 PM
The purchase history page shows that the boots were sold via a best offer that the OP accepted: Item Purchase History. My guess is that it wasn't a hack as it seems unlikely that the buyer could hack into the OP's account and reduce the price before buying - not something that I've ever seen come up before. I think that the OP inadvertently set an auto-accept on a very low best offer price, the buyer is a chancer who sent a best offer of a fiver and couldn't believe their luck when it was accepted.
25-08-2025 1:37 PM
Thanks a real chancer with no sympathy or reason my card details were also removed
and goods sent out of uk via export warehouse and recent purchase also went to southern ireland
before vendor redirected it only on ebay could this cluster of incompetence be undertaken
no wonder they stop charging
25-08-2025 7:39 PM
Thank you believe he is a chancer hiding behind ebay buyer protection for now
25-08-2025 7:40 PM
Basically account hacked £300 goods offered out for a fiver and chanced will,not return