Rule violation

I have had an item removed for violation of rules .Namely contacting customer or a customer contacting me . Neither of these happened. I had no messages at all. I appealed but was unable to write anything in the comments box. An hour later I had the same email message. So the item is apparently hidden and I am supposed to edit it and wait for approval. But I have found no way to access this I'm completely stuck, never happened before after 10 years as above standard ebayer. I hope you can help. Is it possible to actually speak to someone at Ebay. Many thanks

Message 1 of 3
See Most Recent
2 REPLIES 2

Rule violation

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

 

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

 

@ladyessex1949 

Message 2 of 3
See Most Recent

Rule violation

tobiasd4
Experienced Mentor

On chair listing you say "contact to view"

This is not allowed.

Buyer has to pay before you give out address.

Message 3 of 3
See Most Recent