Returns under warrenty

[heatherjaded]

I bought a intercooler and the seller wants the item number, which is currently pending being taken out of the vehicle, I do have proof of purchase, but they won't let me have a refund without this part number. 

Is this allowed? 

[**peaseblossom**]

eBay only allow 30 days for claims.   They don't get involved with warranties.   If it's beyond that time but less than 120 days you may be able to get a refund from your payment provider, depending on how you paid.    So contact them and ask.   

If it's been longer than that it's between you and the seller to try to work things out.    Otherwise, depending on the value you could try money claim online.