Returning item that hasnt had returns label contacted sller thesent but i never received it !!

They said to get ebay to step in but can't cancel returns process or they won't be able to do this .Can someone help

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Returning item that hasnt had returns label contacted sller thesent but i never received it !!

If you have opened a return case of some sort and seller has not responded, it is up to you to escalate the case to ebay.

 

NEVER close a case unless completely satisfied as once closed cannot be reopened. You only get one chance.

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