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Requst sent button not working

I'm trying to open an item not received case but after filling in the form and ticking the box the "request sent" button will not illuminate/activate so I am unable to send the request. The item is 3 days past last delivery date.

I have tried various ways to access the return but at the final moment it refuses to work. 

Anyone else experiencing this?

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Requst sent button not working

fargvs
Experienced Mentor

You have only 30 days from estimated delivery date given on the eBay order confirmation to open an 'Item not received' case --- Escalate to eBay after 4 complete days for a full refund and buy elsewhere --- see here >

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

https://pages.ebay.co.uk/ebay-money-back-guarantee/

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Requst sent button not working

tobiasd4
Experienced Mentor

If using the app, switch to website instead.

Clear cache and cookies, try again.

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