Replacement or refund ?

Bought a 12 volt item and it has stopped working after 5 months can I get a replacement or a refund?

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Replacement or refund ?

Only if the seller says you can.

 

eBay's Money Back Guarantee/Buyer Protection is for 30 days, as is PayPal's.

 

If you paid with a debit or credit card you normally have 120 days to issue a not as described chargeback, after 5 months you're past that now too.

 

If it was a lot of money you may want to take legal advice. 

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