Refunds

[keog8595]

I made a return of a product and it went to a closed account the seller and eBay are saying it’s been returned but I’ve been reassured anything sent would have been sent back so eBay sent helping me how do I appeal this as cannot contact eBay on this ? 

[tressygirl]

Seems complicated so contact eBay Customer Services this way:

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@keog8595