Refund

Hi,

 

I listed an item as collection. The buyer has not realised it is collect only and now asked for a refund.

 

When I look to process the refund, expecting no cost, as nothing has happened, it is now going to cost me £7.52 in fees due to his change of mind which sees entirely unfair to me.

 

Is there anything I can do to? 

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Refund

What are the fees for?

 

Did you promote your item?

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