Refund

[assassinscreedandy23]

If i bought an item from a seller, but paid off ebay, am i entitled to a refund?

[jckl1957]

It depends.

If you buy anything from a private seller, who does not accept returns, and you change your mind, you are not entitled to a refund.

If you bought from a business seller and want to return the item, and you received it less than 30 days ago, you can start a return and get a refund.

What did you buy?

When did you get it?

Why do you want a refund?

[assassinscreedandy23]

It was a part for a moped, and it wasn't suitable for me as it was broken on arrival. I sent it back as was promised a refund and have messages to prove it. He's now put it back on his ebay shop but hasn't refunded me

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[jckl1957]

If you had opened a case through Ebay, you could ask Ebay to step in.

Did you send the broken item back using tracked postage?

[assassinscreedandy23]

How would i open a case if i bought out of ebay? And yes i did

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[jckl1957]

Sorry, I didn't read/understand your first post.

If you did not pay through Ebay, then there is not anything that can be done by Ebay.

It is between you and the seller.

[61stephenuk]

If you didn't buy and pay for the item through eBay you do not get any protection from eBay