14-01-2026 12:16 PM
I bought an expensive boiler part 2 years ago but didn’t fit it. I now need to fit it but found that it’s not the correct part even-though the seller stated it was compatible in their description. Does anyone know if eBay can help with this problem and if so how can I contact them? Thanks
14-01-2026 12:25 PM
Neither eBay, PayPal or your debit/credit card provider can help after 2 years.
14-01-2026 12:30 PM
Thanks vyolla
I was hoping eBay would have some clout since the item is not fit for purpose. We learn from our mistakes 🤔
14-01-2026 12:40 PM
eBay has a 30 day returns period during which you can return an item that isn't as described.
14-01-2026 1:02 PM
You could list the item for sale yourself and claw back some funds that way.