Refund unacceptable

[valanddaz]

I recently purchased a dehumidifier cost £24.99,when it arrived it was obviously faulty and after many messages and contact with the seller they agreed to refund me, when we received the refund it was for £12.49. Totally unacceptable.I have emailed customer service and other departments trying to resolve the issue but they just seem to ignore me. Avoid.

[tressygirl]

eBay do not answer emails.

Contact them as below for them to review the case as you should have received a full refund for an item not as described if you claimed within 30 days of the item's last estimated date for delivery.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@valanddaz