Refund from a seller

I've returned an item to the e-Bay seller (outside 90 day period). It arrived - was Tracked and they have agreed to provide a refund but say they can't do it though eBay but can via Paypal. Except they reckon they can't do this for another 13 days due to a system issue and that I should approach e-Bay for refund.  I really cannot figure how to get the HELP I need from the various eBay Help (no help) options. Any good suggestions folks?

Thanks v much.

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Re: Refund from a seller

tobiasd4
Experienced Mentor

Ebay won't get involved after 30 day MBG, let alone 90 days.

It is between you and seller. 

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