Purchasing a Vehicle

[mistyshade]

I recently purchased a vehicle from an E-bay seller. After asking and reading the listing, I understood the vehicle to be in roadworthy condition with a long MoT. As I live a long distance away from the seller's location, delivery was arranged and paid for.

Having waited all day for the delivery, the car arrived on a transporter at midnight. yes, midnight! The deliver driver and his mate were foreigners with little or no comprehension of English. The driver started the car to drive off the transporter and I was met with with the noise of a blown exhaust and the engine was knocking louder than a steam hammer. I told him to stop and take the car back but I was ignored and he rolled the car off into the road and they drove off. Leaving me with a car that is no more than a pile scrap.

What redress do I have with E-bay? Has anybody been in a similar situation and, if at all, was there a positive outcome?

[**peaseblossom**]

I am sorry but there is no buyer protection for vehicles on ebay.     You could try money claim online:
https://www.moneyclaim.gov.uk/web/mcol/welcome

Best of luck.

[red_magpie]

What redress do I have with E-bay?

None. eBay's money back guarantee states clearly that motor vehicles are excluded.

Has anybody been in a similar situation and, if at all, was there a positive outcome?

We often hear from buyers that motor vehicles are not in the cndition described - or didn't even exist! 

eBay motors is a magnet for criminals. In a TV programme about organised crime, a senior police officer reported that one criminal gang alone had registered "multiple hundreds" of fake accounts on eBay to place fraudulent listings for non-existent motor vehicles.

You can't take anything on trust on eBay. When buying a motor vehicle, you should never pay anything, not even a deposit, until you have seen and inspected the vehicle, checked the paperwork and had an HPI check.

Assuming that the seller refuses to remedy the situation, your can look at the prospects for legal redress. If the seller is a private seller there is probably little that you can do. If they are a business seller you should in theory have some statutory consumer rights, but in practice the chance of getting any money back from a seller like this is probably limited, to say the least. I suggest that you ask advice from a solicitor or citizens advice. Good luck!

[mistyshade]

Thanks for the link. I will certainly give it a try.

[mistyshade]

Thanks for the reply. Where I live, you cannot be without a vehicle. Sadly, desperation put me in this position. I'm old enough to know better.