05-02-2026 6:56 PM
I purchased an item which arrived. It doesn't show up in my purchases so cant request a refund.
05-02-2026 7:01 PM
If it doesn't show up in your Purchase History in your eBay account, this may be, because it wasn't used, and you made a Guest Purchase.
See here, how to proceed with a refund with e Guest Purchase....
https://www.ebay.co.uk/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=40...
@sh_439315
06-02-2026 8:39 AM
When i click on view order details it says
Order not found
Unfortunately, there has been an error retrieving your order.
06-02-2026 9:11 AM
Can you see the item in your Purchase History ?
Use a laptop / PC with Chrome, that seems to work well.
