Postsge lavel mistake - how long for refund?

[ssbabyknits]

Hello

I was wondering if someone could help me, I've searched but can't find any articles that match.

I sold two items but purchased the incorrect label for each item, and instantly purchased the correct label after, so I bought 4 labels in total (the dimensions were inputted wrong) - I submitted a refund request for the 2 labels and have received a confirmation email saying it will be actioned I was hoping someone could tell me when this would be? It's been almost two weeks. 

Thank you kindly.

[61stephenuk]

You should get your refund any day now,2-3 weeks is standard as the carrier wants to be sure the label has not been used.