Postage

[danwarrilow]

Sold an item, selected oversize package. After the sale, when selecting delivery options, oversized said max 150cm long. My package is 160cm long. How do I send the package now?

[tressygirl]

If the item is outside the limitations of Simple Delivery,  then use your own postage , if you cannot add the tracking or mark the item as dispatched contact eBay Customer Services to do this for you.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@danwarrilow