Postage costs

Buyer sent a label which I have bought but it's not enough because of weight of parcel what do I do ?

Message 1 of 2
See Most Recent
1 REPLY 1

Postage costs

You have sold recently but I'm not sure why a buyer would send you a label.   Anyway assuming it was bought via ebay you can cancel it and buy another one.   In My eBay > Selling, or on the Seller Hub > Orders Overview, select Postage Labels on the left-hand side.   Go to Actions next to the label and select Void Label. 

 

 

 

 

Message 2 of 2
See Most Recent