Postage - buyer pays?

I advertised my items "buyer pays" but I still had to pay for the postage.  How do I get a refund for what I spent?

Message 1 of 6
See Most Recent
5 REPLIES 5

Postage - buyer pays?

papso22
Experienced Mentor

Why did you have to pay for postage?

 

Did you list with Simple Delivery?

Message 2 of 6
See Most Recent

Postage - buyer pays?

tobiasd4
Experienced Mentor

https://www.ebay.co.uk/itm/397049740050

I assume it was this item.

You listed as freepost, so you use money buyer paid to buy postage. 

Message 3 of 6
See Most Recent

Postage - buyer pays?

fargvs
Experienced Mentor

Some of your sold/current listings are showing Free Delivery --- someone pays !.

Message 4 of 6
See Most Recent

Postage - buyer pays?

Your 2 live listings also have freepost. 

Message 5 of 6
See Most Recent

Postage - buyer pays?

There is a lot of difference in meaning. You did not say buyer “buys” the postage, that means you get a label bought by buyer. Buyer pays means they pay whatever postage you charge to you with purchase price and from that you buy.  If you use Freepost that means cost of postage is in the purchase price.

Message 6 of 6
See Most Recent