Pick up item cancellation declined

[claidixo2]

I purchased a collection only vivarium after the seller told me he could deliver… heard nothing back from him so put in a cancellation request which he took 3 days to decline.. I was trying to figure out what to do next and put in a return item request but quickly realized that’s not what I’m supposed to do…. I have emailed eBay support regarding this but I am so worried and stressed with this order… what am I supposed to do now? Just wait 48 hours for a response from eBay? Thanks in advance for any help or advice xx

[**peaseblossom**]

Give it a bit longer then select "Report an item you didn't receive" on here:
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arr...
and escalate it 3 complete working days later to get a full refund.

[tressygirl]

Hi I have answered your previous question on this,  did you miss it?

@claidixo2 

[tressygirl]

Umm and to add,  you marked my solution as Accepted Answer.

Is there something you wish to be clarified further ?

@claidixo2