Perfume violation

[mishmashmagpie]

Advert for selling Chanel 5 removed due to a violation - don’t know what I have done and mo way to find out exactly. Copious amounts if information bla bla bla but no exact info about what my violation is. Just need a few words not umpteen screens of words 

[red_magpie]

Didn't eBay's message give any reason for the violation?

We're not mind readers, but the most common policy violations for perfume  to be removed are 1) that it has been reported as counterfeit, or 2) that it's part used (which isn't allowed).

[fargvs]

Check out > https://pages.ebay.co.uk/vero/

https://www.ebay.co.uk/help/policies/prohibited-restricted-items/cosmetics-perfume-policy?id=4290&st...

[mishmashmagpie]

No reason given. It’s part used as are many other perfumes advertised. It’s a mystery to me - it’s not counterfeit thanks for your help.
Sent from my iPhone

[tressygirl]

The only thing unfair is the way that message is written.  The claim the item is 'not authentic'  is not explaining the true issue here.

High brand items are protected by Vero Regulations and policies.  It was the brand owner, not eBay who asked for the removal of your item. 

There are so many fakes of high brand items and impossible to check authenticity for online items,  even receipts can be faked, I know, my work took me to the Far East for decades , and fake receipts  made there, are impossible to tell from the real deal.

You may well see identical items listed,  the site is massive over 7 billion + listings on at any one time, so not possible to check every listing, and some slip the net and become listed.

Your item has been reported do not relist it,  you would face serious selling restrictions.

@fargvs   has provided the link to explain Vero, here it is below, too.

https://www.ebay.co.uk/help/policies/listing-policies/selling-policies/intellectual-property-vero-pr....

@mishmashmagpie 

[jckl1957]

As stated in Post 2, you are not allowed to sell partly used perfumes on Ebay.(I know there are hundreds of listings, but used perfume, even if it has only been sprayed a few times, are prohibited.)

Your choices for listing perfume are new or 'new other' which is defined as 'A new, unused item with absolutely no signs of wear.'

You can read the whole policy here:

https://www.ebay.co.uk/help/policies/prohibited-restricted-items/cosmetics-perfume-policy?id=4290&st...

I can see that your issue is that the message from Ebay is too long and not clear but the main thing is that you realise you can't list this item, and don't try to relist it.

[61stephenuk]

Used perfumes are not allowed to be sold on eBay, yours was either reported or found by a bot you cannot relist it or risk having your selling privileges cancelled.

https://www.ebay.co.uk/help/policies/prohibited-restricted-items/cosmetics-policy?id=4290

[red_magpie]

It’s part used as are many other perfumes advertised. It’s a mystery to me

You're not listening. It isn't a mystery. I told you, the sale of part-used perfumes is not allowed. 

Your listing was reported. Others may have been removed too, but you wouldn't have seen them.

Why do so many sellers here think that because they see other sellers are breaking the rules, it's okay for them to do the same? If you were stopped for speeding, would you tell the police that it was alright to exceed the speed limit because other drivers were also speeding?