Password change

I need to change my password as I’ve forgotten it, but a disused phone number is displayed for a code to be sent to. How can I change the number when I can’t sign in please?

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Password change

You'll need to contact eBay Customer Services for this one.  They will ask some security questions so you can reset your password,  then you'll be able to change any personal details such as phone numbers.

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.


https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open 8 a.m. - 10 p.m. on weekdays

 

9 a.m. - 6 p.m. on weekends.

 

Automated agents will be available on chat outside of the above hours.

 

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

 

@alex130 

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