If you don't use the Simple Delivery label provided, you or your buyer will be refunded, depending on who paid for postage.
If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days.
If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the request a refund for simple delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling. Form: