Parcel not despatched

[power4540]

I sent a item Royal Mail and buyer received it eBay charged me for prepaid postage label and I didn’t use it

so I think eBay should refund me the amount 

keep getting message I haven’t posted it from eBay with not using prepaid postage 

[tobiasd4]

If label not used  it is refunded

 But if you use SD, then as buyer paid for it,they get refund.  

[*vyolla*]

If you don't use the Simple Delivery label provided, you or your buyer will be refunded, depending on who paid for postage.

• If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days.
• If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the request a refund for simple delivery  form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling. Form:

  https://www.ebay.co.uk/claims/simple-delivery/refund/seller