Hi @sureasthesunrise ,
Thank you for your post.
Ebay is currently updating delivery options and as part of this the DHL option for bulky items may not be appearing for some new listings. However if this option is not appearing it should be giving a custom postage option.
If you are not getting a custom postage option can you share your item example and I will have this logged with our tech team.
Thank you,
Kat
