Not being marked as delivered

I can see orders i have sent have been delivered through royal mail tracking, however they are not being marked as delivered on ebay. Does anyone know how i can resolve please? Thank you. 

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Not being marked as delivered

jckl1957
Experienced Mentor

I have the same issue - it is clear that RM tracking is not updating to Ebay.  It is not something you can fix yourself.

kat@ebay 

A few users have reported this - I have noticed it too.

Is this an Ebay issue or a Royal Mail glitch, please?

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Not being marked as delivered

Hi @jckl1957 ,

 

Thanks for the tag

 

It has been reported to our shipping team and they are actively investigating. We don't have any further details right now. Once there is an update it will be posted on the main thread for this here.

 

Thank you,

Kat

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