25-04-2025 7:53 AM
hi, after logging on to eBay, I received the following message. Worried that the location is many miles away from me and maybe my security was compromised. I changed my password but also worried if compromised was my new login mirrored by hackers. should I be worried?
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25-04-2025 8:38 AM
No, I get the same thing regularly. The location is always miles away. It's to do with the location of your internet service provider.
25-04-2025 8:49 AM
You've changed your password, which is good, and have secured your account.
25-04-2025 10:00 AM
We get so many questions about this.
These are just routine security checks to make sure that it was actually you who logged in using a different connected device or location, or (in my experience) sometimes even at an unusual time of day or night.
The location will be a location used by your ISP and is entirely irrelevant to your own location.
They should explain this more clearly. These messages are intended as a reassurance but often cause unnecessary worry.