Need help getting refund on credit balance on seller account

Struggling to get a refund on my credit balance, I've looked everywhere. Online assistant is useless! Any ideas? Is there an actual human you can interact with?

 

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Need help getting refund on credit balance on seller account

plum993
Experienced Mentor

Hi

 

How you'll receive your fee credit

If you qualify for a fee credit, the credit will typically be added to your Available funds and may be used to pay for any selling costs that are normally funded from your funds awaiting payout. If the full fee was originally charged to a credit or debit card, then the fee may be refunded back to the same method used to pay the fee.

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