19-02-2026 10:34 PM
Solved! Go to Solution.
19-02-2026 10:37 PM
You can mark dispatched by opening the unused labels (Get prepaid label > Get prepaid label and QR code). They will remain unused and if the buyer paid for them they will be refunded automatically in 30 days. The payments for the untracked items will be released in 14 days.
19-02-2026 10:37 PM
You can mark dispatched by opening the unused labels (Get prepaid label > Get prepaid label and QR code). They will remain unused and if the buyer paid for them they will be refunded automatically in 30 days. The payments for the untracked items will be released in 14 days.
19-02-2026 10:49 PM
That's amazing thank you.