27-03-2026 11:28 AM
I bought a scooter and its faulty the seller said they would contact me yet they have not and i need this scooter for the 7th what shoukd i do
27-03-2026 11:34 AM
You should read how the money back guarantee works and then use it.
The problem is that you will need to return it for a refund and might not have another for the 7th.
27-03-2026 12:14 PM
Don't let seller stop you opening & escalating case.
Of it was UK business seller & they are not helpful, then contact https://www.citizensadvice.org.uk/