Managed payments

Hi there sold two items on separate days to same buyer but didn’t realise at the time so paid for one easy delivery and put two items in one box the buyer has received them and left feedback for both items but one still says buyer paid post now so how long will it take eBay to realise and send payment or will I have contact eBay it doesn’t give me the any option to say it has been posted very frustrating 

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Managed payments

See if you can add the actual tracking number to the order by going to the Order Details > Postage > dropdown menu (beside track package) > Add Tracking > + Additional Tracking Number.    If not contact ebay and account ask them to do it.  You can use callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
You need to at least get it showing as dispatched.   If the tracking doesn't update after that you will wait 14 days for the payment to be released.

 

 

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Managed payments

I’m not really in a hurry for the money just need to know it will get paid out there is messages between me and buyer saying that he has received item and he has left feedback 

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