Item marked as dispatched but label didnt print

I tried to print my  postage label but the app crashed when restarted it had marked the item as dispatched and would let me print 

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Item marked as dispatched but label didnt print

It can't be cancelled because you're on Simple Delivery, unless you cancel the transaction altogether.  Are you able to try using a desktop?   If you still have problems contact ebay using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

 

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