Item delivered to the wrong address.

At the end of September I bought a new HDD, when the item showed as delivered on Royal Mail tracking it wasn't my house nor was it a house in my street.

 

I contacted Royal Mail who opened a case and said they would contact the local delivery office and try an retrieve the item but they were unable to.

During this time I contacted the seller who said they also contacted Royal Mail but haven't provided me any updates since the 6th of October.

I opened an appeal with Ebay to explain what had happened but the appeal was closed saying the tracking shows the item was delivered. (I provided a picture of the door in the tracking and my own)

What should I do? I'm going to lose over £100 for something that isn't my fault and I've tried everything.

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Item delivered to the wrong address.

tobiasd4
Experienced Mentor

Ebay always go by tracking, they never investigate.

No offence, but picture of door proves nothing 

You can't prove it was your door.

Try your payment provider. 

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Item delivered to the wrong address.

That's wild, good to know.

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