Item delivered but tracking not updated

[cookiecarol43]

Buyer received my item and left positive feedback saying quick delivery so confirming the item had arrived .. but tracking is still saying not delivered .. how can I get paid ? As shouldn’t have to wait fourteen days thanks 

[tressygirl]

Royal Mail tracking is sometimes not in sync with eBay's tracking, and the latter is the most important for releasing a faster payout,  that is,  2 days after the delivery date.

If you have found your tracking has not updated,  therefore holding back your payout,  contact eBay Customer Services, provide the tracking showing delivery, ask if they can kindly release your payout now as 48 hours have passed the delivery date.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@cookiecarol43 

[plum993]

The only time feedback left  will allow for payments to be released for sellers, is if an item is £10 or under then you can be paid 2 days later.

Otherwise tracking showing delivered is required,or codes presented for collect in person listings