Item delivered but not ordered

I had a parcel delivered by Evri that I hadn't ordered. There is no return address or sender on label only a reference number. What do I do with it. Any suggestions?

 

 

 

 

 

 

Message 1 of 5
See Most Recent
4 REPLIES 4

Item delivered but not ordered

Are you sure this is from an eBay seller?

 

If you have purchased some recent items from eBay,  checkout those sellers,  they may just have posted to the wrong buyer.

 

Click on the seller's listings,  then down the left sidebar click on Sold.  If you find the item there, send that seller a message  that you have received their item in error,  for them to send you enough money to cover a fully tracked return postage to return the item back to them.

 

Do not be fobbed off with sending to the correct buyer, it goes back to the seller.

 

If this is not the case, and no one else in your household knows of this purchase,  google Brushing Scam see if that applies here.

 

@breagha72 

Message 2 of 5
See Most Recent

Item delivered but not ordered

Thank you for advice.
Parcel was mislabelled by seller who I had purchased something else from

Sent from Outlook for Android<>
Message 3 of 5
See Most Recent

Item delivered but not ordered

Make sure then that the seller sends you payment to cover the cost of a tracked return postage.

 

They can pay this via a cheque form, PayPal Friends and family payment or bank transfer,  whichever suits you both best.

 

  If  PayPal is used,  email addresses need to be exchanged, this can sometimes be found.  If you need to ask the seller for this,  make it very, very clear in your eBay messages,  as eBay do read these,  the reason for these exchanges.   Make it clear it's not to be used for an off eBay sale.  

 

@breagha72 

Message 4 of 5
See Most Recent

Item delivered but not ordered